SERVICE ROBOTS Record: Sales Worldwide Up 32%


Frankfurt, Oct 28, 2020 — Sales value of professional service robots increased by 32% to USD11.2 billion worldwide (2018-2019). The COVID-19 pandemic will further boost the market. High demand for robotics disinfection solutions, robotic logistics solutions in factories and warehouses or robots for home delivery are examples of this trend.

Graph Service Robots © World Robotics 2020

In terms of value, the sales of medical robotics accounts for 47% of the total professional service robot turnover in 2019. This was mainly driven by robotic surgery systems, which are the most expensive type in the segment. Sales hit a new record of 5.3 billion U.S. dollars – up 28%. By 2022, medical robot sales have the potential to more than double by reaching 11.3 billion U.S. dollars. About 90% of medical robots are from American and European suppliers. This is according to World Robotics 2020 – Service Robots report.

Professional Service Robots – logistics

The market value of logistics robots sold or leased was up 110% to 1.9 billion U.S. dollars. Almost all of the logistics turnover was generated with robots for indoor use. Autonomous mobile robots have initially been used in warehouses but with digitalization of production, they are also part of today’s smart factory. Therefore, a continued strong turnover growth of 40% or more per year seems possible. “The investment in service robots for logistics in manufacturing processes is amortized rapidly,” says IFR President Milton Guerry. “Assuming 24 hour operation, the investment in service robots for logistics may be repaid within 2‐3 years and often much quicker. Given a 15 year lifetime, operating costs are around 5% of the annual investment. Highly developed systems often provide operational availability in the 98% plus range.”

Graph Service Robots © World Robotics 2020
Graph Service Robots © World Robotics 2020

The trending Robotics-as-a-Service (RaaS) business models lower the hurdle for customers to automate with robots. The benefit is not to invest in hardware, so the companies have no fixed capital, no fixed costs and no need for robot operators. The use of logistics systems in non-manufacturing industries has been strongly driven by warehouse solutions for major e-commerce companies. A strong potential can also be found in hospitals running their logistics with the help of professional service robots. In the segment of professional service robotics, about 90% of the sampled logistics robots were produced in Europe and North America – about 10% in Asia.

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